Privacy Policy

This Privacy Policy describes the policies of Blocktorch UG (haftungsbeschraenkt), Kopfstrasse 51, 12053 Berlin, Germany, represented by the managing directors Amine Afia and Gerald Pollak, email:, on the collection, use, and disclosure of your information that we collect when you use our website ( ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We, therefore, recommend that you periodically review this page.I. Information We CollectWe may collect and process the following personal information about you:NameEmailSocial Media ProfilePayment InfoDevice and Connection InformationIII. How We Collect Your InformationWe collect/receive information about you in the following manner:When a user fills up the registration form or otherwise submits personal informationInteracts with the websiteFrom public sourcesIV. How We Use Your InformationWe will use the information that we collect about you for the following purposes:Marketing/ PromotionalCreating user accountCustomer feedback collectionEnforce T&CProcessing paymentSupportAdministration infoSite ProtectionManage user accountIf we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.V. How We Share Your InformationWe will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:AnalyticsData collection & processWe require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order, or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that are transferred to the new owner.VI. Retention Of Your InformationWe will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.VII. Your RightsIn accordance with the statutory provisions, you as the data subject have the following rights:the right to access (Article 15 GDPR)the right to rectification (Article 16 GDPR)the right to erasure (“right to be forgotten”, Article 17 GDPR)the right to restriction of processing (Article 18 GDPR)the right to data portability ((Article 20 GDPR)If you have provided us with your personal data on the basis of a consent, you could withdraw the consent at any time with effect for the futureYou may object to the processing of your personal data, if your personal data are processed for direct marketing purposes and/or on the basis of legitimate interests pursuant to Art. 6 (1) f GDPR insofar as there are reasons for this arising from your particular situation.To exercise these rights, you can write to us at We will respond to your request in accordance with applicable law.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at

You have also the right to lodge a complaint with a supervisory authority at your choice (for example: Berliner Beauftragte für Datenschutz und Informationsfreiheit

An overview of the Data Protection Authorities may be found here: or

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
VIII. CookiesThis website uses technology based on cookies that helps us better understand how the website is used. We do this by compiling reports about activity on the site that do not identify specific individuals. Analysis cookies transmit your IP address to a service provider for this purpose. Data collected by performance cookies may be linked to accounts of blocktorch users.

The processing is carried out with your consent according to Art. 6 para. 1 lit. a GDPR.

Recipient of the data is a processor on behalf. For this purpose, we have concluded the necessary data processing agreement under which the service provider is obliged to process the data only in accordance with our instructions.
IX. SecurityThe security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security, and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.X. Third Party Links & Use Of Your InformationOur Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.XI. Grievance / Data Protection OfficerIf you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at email: We will address your concerns in accordance with applicable law.Questions?For further information, you may contact us any time, for example via email at

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